hbjje Terms and Conditions Rules and Policies

These terms and conditions were last updated in 2026. hbjje reserves the right to change these terms at any time with prior notice.

Introduction and Applicability

Section 1

General Introduction

These terms and conditions ("Terms") apply to the hbjje platform ("Platform", "Website") and all services included under it. By accessing the website, completing registration, or using any service, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

hbjje is a secure and reliable online gaming platform that provides various entertainment services for players in Bangladesh, including live casino, sports betting, and slot games. These Terms form a legally binding agreement between you and hbjje.

Section 2

Age Restriction

Users must be at least 21 years old to register and participate on the hbjje platform. This platform is intended only for those aged 21 and above. By creating an account, you confirm that you meet this age requirement. hbjje is committed to preventing minors from participating and reserves the right to verify age.

          Important: Allowing a minor to use the platform or operating an account on their behalf is strictly prohibited. If this rule is violated, the account will be immediately closed and the associated balance may be forfeited.
        

Account Registration and Management

Section 3

Account Creation Terms

Each user may create only one account. Operating multiple accounts is prohibited, and if proven, all associated accounts will be closed. The following conditions apply at the time of account registration:

Accurate and complete personal information must be provided.
The email address and mobile number must be active and valid.
The account must not be shared with any third party.
Opening or operating an account on behalf of another person is prohibited.
Any changes to information must be reported to hbjje immediately.

Section 4

Identity Verification (KYC)

hbjje may request documents to verify a user's identity at any time. The following documents may be required during this verification process:

A copy of the National Identity Card (NID) or passport.
Proof of current address (utility bill or bank statement).
Proof of ownership of the payment method (bKash, Nagad, or Rocket).
Any additional information required for the KYC process.

Failure to complete verification or providing false information may result in the account being suspended or permanently closed.

Section 5

Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. hbjje will never ask for your password by phone, email, or chat. If you suspect that unauthorized access to your account has occurred, notify our support team immediately and change your password. The account holder is fully responsible for all activity on the account.

Deposits, Withdrawals and Payment Policy

Section 6

Deposit Terms

The following conditions apply when depositing funds on the hbjje platform:

Minimum deposit amount: ৳200 per method.
Accepted payment methods: bKash, Nagad, and Rocket.
Information provided at the time of deposit must be accurate; hbjje will not be responsible for losses caused by incorrect information.
The payment method used must be registered in the name of the account holder.
Deposits made through a third party are strictly prohibited.
If a deposit amount is not credited for any reason, notify the support team immediately.

          Please note: All transactions are completed through SSL-encrypted connections, so your financial information is completely secure.
        

Section 7

Withdrawal Terms

The following conditions apply when withdrawing funds:

Minimum withdrawal amount: ৳800.
Withdrawals may only be made using the same method that was used to deposit.
Standard withdrawal processing time: 5–30 minutes.
KYC verification must be completed before a withdrawal request is made.
Wagering requirements must be met before withdrawing from bonus funds.
For unusual or suspicious transactions, hbjje may request additional information for verification.
If evidence of fraudulent activity is found, the withdrawal may be suspended or cancelled.

Bonuses and Promotional Offers

Section 8

Welcome Bonus Terms

hbjje offers new members a 120% welcome bonus on the first deposit, up to ৳8,000. The following conditions apply to receiving and using this bonus:

Minimum deposit amount to receive the bonus: ৳200.
Wagering requirement before withdrawing the bonus amount: 15 times the total (deposit + bonus) amount.
A specific time limit applies for meeting the wagering requirement, which will be communicated at the time the bonus is awarded.
Bonus funds may only be used to place bets on designated games.
Some games may not contribute to the wagering requirement or may contribute only partially.
Each user may receive the welcome bonus only once.

Section 9

Other Promotions and VIP Benefits

hbjje offers various promotional offers from time to time. Each promotion has its own terms and conditions, which are published when the offer is made. hbjje's VIP program has three tiers — Bronze, Silver, and Gold — where regular players receive weekly cashback benefits. A maximum of 0.4% cashback is offered at the Bronze tier, 0.8% at the Silver tier, and 1.2% at the Gold tier on a weekly basis.

          Note: hbjje reserves the right to modify, suspend, or cancel any promotional offer at any time. If an attempt is made to obtain bonuses through fraudulent activity, the associated account will be closed.
        

Prohibited Activities and Restrictions

Section 10

Fraud and Misconduct

The following activities are strictly prohibited on the hbjje platform:

Playing games using bots, automated software, or artificial intelligence.
Collusion (cheating by conspiring with other players).
Money laundering or transactions involving illegal funds.
Creating multiple accounts to obtain bonus benefits.
Exploiting system vulnerabilities or bugs to gain an unfair advantage.
Harassing or behaving disrespectfully toward other users.
Infringing the intellectual property of the platform.

If any such activity is detected, hbjje may immediately close the associated account and forfeit any winnings.

Section 11

Geographic Restrictions

hbjje provides services only in countries and regions where online gaming is legally permissible. It is the user's responsibility to be aware of the laws and regulations of their own country or region and to comply with legal obligations. If an attempt is made to access the platform from a restricted region, the account may be closed.

Responsible Gaming Policy

Section 12

Responsible Gaming Tools

hbjje is committed to helping players enjoy games in a healthy and responsible way. We provide the following tools:

Deposit limit setting (daily, weekly, or monthly).
Loss limit — automatic pause when losses exceed a set threshold.
Temporary or permanent self-exclusion facility.
Cooling-off period — temporary suspension of the account for a set period of time.
Session time limit for reality checks.

For support related to gaming addiction, contact us via 24/7 live chat or at [email protected]. For more information, visit our Responsible Gaming page.

Privacy and Data Protection

Section 13

Use of Personal Information

hbjje collects, stores, and processes your personal information. This information is used for the following purposes:

Account creation and management.
Identity verification and fraud prevention.
Payment processing and financial transactions.
Providing customer support services.
Meeting legal obligations and fulfilling regulatory requirements.
Improving service quality and providing a personalized experience.

hbjje uses SSL encryption technology to protect your information. For more details, please visit our Privacy Policy page.

Section 14

Cookies and Tracking Technologies

The hbjje website uses cookies and similar technologies in the browser. These technologies are used to improve the user experience, manage sessions, and ensure the functionality of the platform. You can control cookies through your browser settings, though this may affect the functionality of some services.

Dispute Resolution and Limitation of Liability

Section 15

Dispute Resolution Process

In the event of a dispute or complaint, please contact our support team first. We will try to respond to your complaint within 24 hours. The steps for resolving disputes are:

Immediate support via live chat.
Submitting a detailed complaint by email.
Following the company's complaint resolution process.
Third-party mediation if necessary.

Section 16

Limitation of Liability

hbjje will not be held responsible in the following cases:

If a game is interrupted due to loss of internet connection.
If the service is temporarily disrupted due to a technical fault.
If loss occurs due to the user's own negligence.
Due to delays by a third-party payment service provider.
Force Majeure — natural disasters, war, pandemic, etc.

Intellectual Property & Platform Use

Section 17

Intellectual Property Rights

All content on the hbjje platform — logos, graphics, software, text, design, and game content — is the intellectual property of hbjje or its respective licensors. Users are granted a limited license for personal and non-commercial use only. The following activities are strictly prohibited:

Redistributing, selling, or commercially using any content.
Reverse-engineering or modifying the software.
Publishing unauthorized screenshots or recordings.
Unauthorized use of hbjje's brand or trademarks.

Section 18

Service Availability & Changes

hbjje always strives to keep the platform running without interruption, however temporary disruptions may occur due to maintenance, upgrades, or unforeseen technical issues. hbjje reserves the right to make the following changes at any time, with or without prior notice:

Adding or removing games from the list.
Modifying or cancelling promotional offers.
Changing payment methods.
Updating any policies, including these terms and conditions.

If significant changes are made to the terms, users will be notified via their registered email or a login notification.

Account Termination & Applicable Law

Section 19

Account Closure Procedure

A user may voluntarily close their account at any time by submitting a written request to our support team. Any remaining balance must be withdrawn before the account is closed. hbjje reserves the right to close an account in the following circumstances:

If a breach of these terms and conditions is established.
If fraudulent activity is detected.
If the account has been inactive for an extended period.
Due to legal or regulatory requirements.

Section 20

Applicable Law & Jurisdiction

These terms and conditions shall be governed and interpreted in accordance with applicable law. Users are obligated to comply with the applicable laws and fulfill legal obligations of their own country or region. If any part of these terms is found to be unenforceable, the remaining parts shall remain fully in effect.

If you have any questions about these terms, please contact us: [email protected] or via 24/7 live chat.

Section 21

Entirety of Terms

These rules and terms and conditions constitute the complete agreement regarding use of the hbjje platform and supersede any prior oral or written understandings. Our Privacy Policy and Responsible Gaming Policy shall also be considered part of the same agreement alongside these terms. These three documents together form the complete legal framework between hbjje and the user.

          Last Updated: These rules and terms and conditions were last revised in 2026. By continuing to use the platform, you will be considered to have accepted the terms of the latest version.
        

hbjje Terms and Conditions