hbjje Privacy Policy

hbjje collects the following types of information to provide safe and reliable services to its members. Each piece of information is collected for a specific and legitimate purpose, and no information beyond what is necessary is stored.

1.1 Information Provided Directly

Information you provide during registration or account management includes:

• Full name and date of birth
• Mobile phone number
• Email address
• National ID card or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket account numbers)
• Address and country information

1.2 Automatically Collected Information

Some information is collected automatically when you use hbjje:

• IP address and device identity
• Browser type and version
• Date, time, and duration of visits
• Pages viewed and history of links clicked
• Information collected through cookies and similar tracking technologies

1.3 Transaction-Related Information

Records of all transactions related to deposits, withdrawals, and gaming activity are stored for the purpose of ensuring security and responsible gaming.

hbjje uses the collected information for the purposes listed below. Information will not be used beyond these purposes.

• To ensure account creation, verification, and management
• To process financial transactions and prevent fraud
• To provide 24/7 customer support in accordance with Bangladesh Standard Time (UTC+6)
• To maintain the security and technical functionality of the platform
• To meet legal and regulatory obligations
• To ensure responsible gaming monitoring and support
• To personalize your experience and inform you of relevant offers
• To analyze statistics for platform improvement and research

hbjje gives the highest priority to the protection of your personal information. We apply industry-standard security technologies that protect your information from unauthorized access, modification, disclosure, or destruction.

3.1 Technical Security

• All data transfers are secured through SSL (Secure Socket Layer) encryption technology
• Stored data is protected with AES-256 encryption
• Firewalls and intrusion detection systems remain active at all times
• Regular security audits and vulnerability assessments are conducted

3.2 Administrative Security

• Only authorized personnel have limited access to information
• All staff are bound by strict confidentiality agreements
• Regular training on data protection is provided
• Any data breach is investigated and remedied immediately

3.3 Special Protection for Payment Information

Transaction information processed through bKash, Nagad, and Rocket is handled directly through the secure systems of the respective payment providers. hbjje does not store complete payment credentials.

hbjje never sells your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances listed below:

• Service Providers: Our authorized partners for payment processing, technical infrastructure, and customer support have limited access only to the information necessary for their functions.
• Legal Obligations: hbjje may be required to disclose necessary information as part of a court order, a lawful request from an investigating authority, or a legal process.
• Fraud Prevention: Necessary information may be exchanged with relevant authorities to prevent money laundering, fraud, or other illegal activities.
• Business Transfers: In the event of a business merger or acquisition, user information may be transferred, but the protections of this Policy will remain in place.

The hbjje website uses cookies and similar tracking technologies. These store small data files in your browser and help improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyze patterns of platform usage.

5.2 Cookie Controls

You can go to your browser settings to accept, reject, or delete cookies. Please note that disabling essential cookies may mean that some important features of hbjje are no longer available to you.

hbjje believes you have full rights over your own information. You can exercise the following rights at any time:

• Right to Know: You can request at any time to find out in detail what information we hold about you.
• Right to Correction: If your profile contains incorrect or incomplete information, you can request that it be corrected.
• Right to Deletion: You can request that your information be deleted beyond what is required by legal and regulatory obligations.
• Right to Restrict Processing: In certain circumstances, you can request that the use of your information be temporarily suspended.
• Right to Opt Out of Marketing: You can request at any time to stop receiving promotional messages.
• Right to Data Portability: You can request to receive your information in a standardized format.

To exercise these rights, please contact our support team: [email protected]

hbjje retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as long as a legal obligation to retain it exists.

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records are kept for the period required by regulatory rules even after an account is closed.
• For inactive accounts, only the minimum necessary information is retained.
• At the end of the retention period, information is deleted or anonymized using secure methods.

hbjje strictly ensures that its services are only available to those aged 21 and above. We do not knowingly collect information from any person under the age of 21.

An age verification process is in place during registration. If we learn that information belonging to a minor has entered our system, that account will be closed immediately and the relevant information will be deleted. If you believe a minor has registered on this platform, please notify us at [email protected].

hbjje reserves the right to change or update this Privacy Policy from time to time. For any significant changes, we will:

• Publish the updated policy on this page and update the date.
• Notify registered users by email or through a notification on the platform.
• For significant changes, renewed consent may be required.

If you continue using hbjje after changes are made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our privacy team is active in accordance with Bangladesh Standard Time (BST) and will respond to your request as soon as possible.

• 24/7 Live Chat — support available in Bengali
• General support: [email protected]
• Security and privacy: [email protected]

We are deeply aware of your privacy. hbjje is committed to always being by your side as a safe, transparent, and trustworthy platform.